SMS Reminders & Opt-In Terms

Program description

The Bio-Pure FOG Management SMS reminder program sends automated text-message notifications to commercial-kitchen operators who manage their grease traps and drains in the Bio-Pure FOG Management app. Messages are treatment reminders (when a scheduled Bio-Pure FOG PRO dosing is due for a facility) and product reship notices (when a facility's FOG PRO supply is projected to run low), plus test and confirmation messages the user triggers themselves. This is a transactional, account-notification program — it is not marketing.

How to opt in

Opt-in happens inside the Bio-Pure FOG Management app, which you sign in to with your own account:

1. Open a facility and go to its SMS contacts / reminder settings.
2. Add a notification contact — enter a name and the mobile number that should receive treatment and reship reminders for that facility.
3. At the point of entry, the app displays this consent language: "By adding a phone number, you confirm you are the subscriber or have the subscriber's permission, and you consent to receive automated FOG treatment and reship reminder text messages from Bio-Pure FOG Management for this facility. Message frequency varies. Msg & data rates may apply. Reply STOP to unsubscribe, HELP for help."
4. Saving the contact with SMS enabled, or scheduling a reminder to it, completes the opt-in for that number.

No mobile numbers are purchased, uploaded, or shared from third-party lists. Each number is added by a signed-in user for their own facility.

The opt-in form (as shown in the app)

Below is an exact, non-functional preview of the "Add notification contact" form users see inside the app. Consent requires actively checking the box, which is unchecked by default; the "Add contact" button stays disabled until it is checked.

Sample messages

• "Bio-Pure: Treatment reminder — apply Bio-Pure FOG PRO to the grease trap at Main Street Kitchen today. Reply STOP to opt out, HELP for help."
• "Bio-Pure: FOG PRO for Main Street Kitchen is projected to run low and is due to reship around Sep 12. Reply to confirm or skip. Reply STOP to opt out."
• "Bio-Pure test message — your FOG reminders are working correctly! Reply STOP to opt out, HELP for help."

Message frequency & rates

• Frequency: varies — messages are sent on the treatment/reship schedule you configure for each facility, so volume depends on your dosing plan.
• Cost: Message and data rates may apply, per your mobile carrier plan.

How to stop or get help

• Stop: Reply STOP to any message to unsubscribe, or remove the contact in the app. You will receive one confirmation that you have been unsubscribed and no further messages will be sent.
• Help: Reply HELP to any message for assistance, call (888) 596-6546, or email biopureproducts@gmail.com.

Privacy

We do not sell or share your mobile opt-in information or SMS consent with any third parties or affiliates for their own marketing purposes. Mobile numbers used for reminders are shared only with our SMS delivery provider (Twilio) solely to transmit the messages you requested. For full details, see our Privacy Policy and Terms of Service.

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